Beyond the Finish Line:
Your Essential FAQs

A selection of Hotels and B&Bs can be found in Wetherby and the surrounding areas.

Accommodation

TRAVELODGE – Various locations near Wetherby Racecourse

Refund – On the day sales

As a racecourse which operates throughout the Winter months, Wetherby fully appreciates the risk that the weather can occasionally pose to a race meeting. Therefore, the company believes it is fair to everybody concerned, that, with respect to charges, a clear abandonment policy is adopted. The Wetherby Steeplechase Committee Limited abandonment charges policy in relation to daily sales of general admission purchases as follows:

• Abandonment before completion of the 1st race – 100% refund
• Abandonment before completion of the 3rd race – 50% refund
• Abandonment thereafter the 3rd race – No refund

In the event of abandonment, no refunds will be issued on the day. A message will be posted on the day on our website with full refund information for those who have purchased on the day.

Refund – Advance Sales

General Admission advance bookings made directly via wetherbyracing.co.uk of Premier, Paddock and Course Enclosure including Premier Plus and White Rose Packages.

• Abandonment before completion of the 1st race – 100% credit with option of refund
• Abandonment before completion of the 3rd race – 50% credit
• Abandonment thereafter the 3rd race – No refund

Please note that the refund policy may be amended dependent on abandonment circumstances. In this instance, we will place the relevant refund information on the website immediately following the abandonment and we will contact all pre-purchasers with specific abandonment information. Otherwise the general policy for full abandonment is to be adhered to as follows:

Within 48hrs of the raceday, advance purchasers will receive an email notifying them that their admissions have been cancelled and credit for the total value of their order put on their account, which will remain valid for use in full or part-payment of future admissions or packages within a period of 12 months.  Information will also be provided to users regarding application for a refund should that be preferred.

You do not need to return any tickets to us UNLESS you have purchased packages which include monetary value vouchers. i.e. Tote Betting Vouchers and/or Refreshment or Drinks Vouchers. In this instance you must return your packages to us in order to receive a full refund. Please return packages to us at the following address: Ticket Office, Wetherby Steeplechase Committee Ltd, The Racecourse, York Road, Wetherby, LS22 5EJ. We would recommend a signed for or registered post service for returning high value orders to us.

Refunds – Hospitality – Private Suite and Dine & View Packages

Special abandonment conditions are applied for purchases of Private Suite and Dine and View packages. This will be detailed to you at the time of booking.

Refunds and/or transfers for these packages will be dealt with individually by the Hospitality department and a member of the Hospitality team will contact you directly to discuss.

How to apply

To register your interest in becoming an Annual Badge Holder or to request information, please telephone the Racecourse Office on 01937 582035 or email info@wetherbyracing.co.uk.

The benefits of becoming a Wetherby Annual Badge Holder are:

• Guaranteed Premier Enclosure admission to every Wetherby Race Fixture, saving up to 70% on the price of annual daily admission
• Reserved ‘C’ Car Park Permit and the opportunity to upgrade to the exclusive Badge Holders ‘A’ Car Park
• Priority turnstile entrance
• Race programme for every Wetherby fixture, saving £50.00 across the full season
• FREE entry to a number of selected race fixtures across Yorkshire and the UK between October 2022 and September 2023, saving on average £20.00 per badge holder per visit
• FREE entry to selected Yorkshire county cricket fixtures between April and September 2023, saving on average £18.00 per badge holder per visit
• Discounted Restaurant Dining Packages. Save £20 per badge holder when booking a Dine & View or White Rose Package
• 10% discount on Private Suite Hospitality packages
• Bring a guest to the races for free! at a selected fixture in 2023

Numerous Tote facilities are located within each enclosure, and we have numerous independent Bookmakers who also attend.

There is also a William Hill Betting shop in the Paddock where fixed odds betting is available.

Betting Rings are located in the Paddock and Course enclosures. Any queries, feedback or complaints arising from bets placed with Bookmakers at Wetherby Racecourse must be directed to the Racecourse Betting Compliance and all enquiries should be directed to:

email: mainoffice@rbc-uk.com

telephone: 01480 499180

For more information about the RBC please visit their website below:

https://www.rbc-uk.com

Photography with mobile phones and small compact cameras is permitted on the Racecourse in all areas normally open to the public.

Racegoers entering the Racecourse grounds with a high-level camera equipment (any camera other than mobile phone or small point and shoot camera) must sign a daily photography permit, which can be obtained from the either the Main Turnstile Information Point, The Owners and Trainers Entrance or the Racecourse Office or can be downloaded via the link below and handed in for approval on the day.

Wetherby Photography Permit 2022

Flash photography is not permitted in any circumstances.

Professional and press photographers wishing to attend a race meeting must contact the Racecourse for accreditation prior to arrival.

Official Photographer to Wetherby Racecourse is Alan Wright, telephone: 01695 724504 or visit his website www.officialphotographersuk.com

Car parking is provided within the Racecourse grounds and is FREE of charge. Directional parking signage is displayed and car park attendants are on hand to assist you.

If you have pre-purchased your admission please ensure you know which Enclosure you have booked for and have followed the parking instructions on your E-Ticket.

Wetherby Course Map

Cars to course

Our ‘Cars to Course’ admission allows one car and up to 4 adults entry to the Course enclosure.

If you have pre-purchased Cars to Course Admission please check the map before arrival to ensure you know where you are heading.  The Course Enclosure is situated in the middle of the Racetrack itself, and so when you come in via the main York Road Entrance, you need to turn LEFT at the top of the hill following directional signage. Everyone else will be going straight on, so it can be easy on a busy day to simply ‘follow the crowd’.

Please be advised that our admission turnstiles no longer accept cash and admission on the day is now by card-payment only.

Cash is accepted in all other areas of the Racecourse, but we encourage you to use card and contactless payment throughout where possible.

There are cash machine facilities within the Bramham Hall and Level 2 foyer of the Millennium Stand.

There is no cash machine facility within the course enclosure.

Tote kiosks offer a ‘Cash-Back’ service when placing bets.

Dogs are not allowed into any of the enclosures on race days with the exception of assistance dogs, water can be provided upon request.

We offer a discount to students with a valid photographic student ID Card.

£5.00 reduction into the Paddock or Premier Enclosure.

£3.00 reduction into the Course Enclosure.

These discounts are available on advance booking, thereby obtaining the best possible price or can be purchased on the day (subject to availability)

Please note that from October 2022, we will only be offering concessions on online advance booking.

Detailed information on Public Transport links to the Racecourse is available on our How To Find Us page.

Racegoers are welcome to bring picnics into the car parks including the ‘Cars to Course’ car park.

Racegoers are not allowed to bring food/drink into either the Paddock or Premier Enclosures, unless for specific dietary requirements or for young children.

Parking for coaches is provided within the Racecourse grounds. Coaches are able to drop-off and pick-up at designated points close to the main turnstile entrances.

Complimentary Paddock admission will be provided for coach drivers who present their Driver’s Manifest/Worksheet to the main turnstile. (Only one complimentary admission per coach).