Privacy Policy

Wetherby Racecourse is committed to preserving the privacy of all visitors to our website (www.wetherbyracing.co.uk).  Please read the following privacy policy to understand how we use and protect the information that you provide to us.  By registering, enquiring or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

Information we collect from you.

When you visit, register, enquire or order products and services on www.wetherbyracing.co.uk you may be asked to provide certain information about yourself such as your email address, name, home or work address and telephone number. We may also collect anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favourites.

When you make a payment for an order via www.wetherbyracing.co.uk, this is done through a secure payment portal. Wetherby Racecourse does not store your credit or debit card details.

There is also information about your computer hardware and software that is automatically collected by Wetherby Racecourse.  This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Wetherby Racecourse for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Wetherby Racecourse website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Wetherby Racecourse public message boards, this information may be collected and used by others. Note: Wetherby Racecourse does not read any of your private online communications.

Wetherby Racecourse encourages you to review the privacy statements of Web sites you choose to link to from www.wetherbyracing.co.uk so that you can understand how those Web sites collect, use and share your information. Wetherby Racecourse is not responsible for the privacy statements or other content on Web sites outside of the Wetherby Racecourse Website.

Use of your personal information

Use of your information will enable us to provide you with access to all parts of our website and to supply the goods and services you have requested.  It will enable us to respond to any enquiries you may have made and to contact you regarding your orders.

We will also use and analyse the information we collect so we can administer, support, improve and develop our business.  In particular, we may use your information to contact you about your views on our services and to notify you occasionally about important changes or developments to the website or our services.  Further where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

Disclosure of your information

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in the this policy or for other purposes approved by you.

Those parties process information, fulfil and deliver orders, process card payments and provide support on your behalf.  We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Unless required to do so by law, we will not otherwise share, sell, rent or lease its customer lists to third parties without your consent.  We may, from time to time, contact you on behalf of carefully selected business partners about a particular offering that may be of interest to you.  In those cases, your personally identifiable information is not transferred to the third party.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.  Countries outside the European Economic Area to not always have strong data protection laws, however, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information 

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Security of your personal information

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

We will retain your information for a reasonable period or as long at the law required. When personal information (such as credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this statement

We will occasionally update this statement of privacy to reflect company and customer feedback.

Wetherby Racecourse encourages you to periodically review this statement to be informed of how Wetherby Racecourse is protecting your information.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: info@wetherbyracing.co.uk

Please use the following link to view our full Data Management & Privacy Policy.